Terms of Use

Terms of Use

Last Updated: 9/04/2024


Welcome to WILD WEB HOSTING

Welcome to WILD WEB HOSTING ("we," "us," "our"). These Terms of Use ("Terms") govern your use of our website, https://wildwebhosting.com ("Site"), and our web hosting services ("Services"). By accessing or using our Site and Services, you agree to comply with these Terms.

Please read these Terms carefully. If you do not agree with them, do not use our Site or Services.


Services Overview

WILD WEB HOSTING offers various web hosting services, including:

  • cPanel Hosting Plans: Starter, Classic, Deluxe, and Premier plans with features such as SSD storage, email accounts, and SSL certificates.
  • Additional Services: VPN options, SSL certificates, website builders, SEO tools, site monitoring, email security, website backups, and website security.

Pricing:

The pricing for our services is subject to change at any time. Current prices are as follows:

  • Starter cPanel Shared Web Hosting: $4.99/month
  • Deluxe cPanel Shared Web Hosting: $5.99/month
  • Premier cPanel Shared Web Hosting: $9.99/month

Additional Services:

  • VPN Options: Provided by NordVPN, with prices starting at $8.99/month (monthly) or $4.99/month (annually). Includes a 15-day money-back guarantee.
  • SSL Certificates: Starting at $17.95/year.
  • Website Builder: Free plan available; paid plans begin at $8.99/month.
  • Site Builder: Trial available with various pricing options.
  • SEO Tools: MarketGoo Lite Plan at $4.99/month, Pro Plan at $9.99/month.
  • Site Monitoring: 360 Monitoring offers a free plan; paid plans start at $1.99/month.
  • Email Security: SolarWinds Spam Experts, starting at $2.99/month.
  • Website Backup: CodeGuard, starting at $2.09/month.
  • Website Security: SiteLock, starting at $24.99/year.

Note: All pricing is subject to change. For the most up-to-date information, please refer to our website or contact our support team.

Note: All prices are subject to change without notice.


Billing and Payment

  • Annual Billing: All hosting plans are billed annually. Upon sign-up, you'll be billed for one year. The billing cycle renews automatically each year unless canceled before the renewal date.
  • Domain Registration and Transfer: You may register a new domain or transfer an existing one to us. Subdomains (e.g., test.wildwebhosting.com) are available for free, if not already taken.
  • Payment Failures: Failure to make payments may result in account termination. If payment is not received within 7 days of the due date, your account will be terminated, and all associated files and data will be permanently deleted.
  • Money-Back Guarantee: A 30-day money-back guarantee is offered on all hosting plans. This guarantee does not apply to domain registrations, SSL certificates, or any additional services.

User Responsibilities

  • Account Security:

    • You are responsible for maintaining the confidentiality of your account credentials and any activities that occur under your account.
    • You must notify us immediately of any unauthorized use of your account or any other breach of security.
    • You must ensure that your account information is accurate and up to date.
  • Prohibited Activities:

    • You may not use our services for any illegal activities, including but not limited to, hosting or distributing unlawful content, conducting fraud, or engaging in spamming activities.
    • You must not attempt to interfere with, disrupt, or access any of our systems or networks in unauthorized ways.
    • You must not use our services to send or store unsolicited communications or to engage in phishing, malware distribution, or other malicious activities.
    • You must comply with all applicable laws and regulations while using our services.
  • Content Responsibility:

    • You are solely responsible for the content you upload, store, or transmit using our services. This includes ensuring that your content does not violate any third-party rights or intellectual property laws.
    • You must take reasonable precautions to back up your data and content. We are not responsible for any loss or damage to your data or content.
  • Service Usage:

    • You must use our services in accordance with their intended purposes and not for any purpose that could damage, disable, overburden, or impair our services or networks.
    • You must not use our services to engage in activities that could harm other users or third parties.
  • Compliance with Policies:

    • You must adhere to any additional policies or guidelines provided by WILD WEB HOSTING, including those related to acceptable use, data protection, and privacy.
    • You must comply with all reasonable requests and instructions from WILD WEB HOSTING related to your use of our services.
  • Reporting Issues:

    • You are responsible for promptly reporting any issues, vulnerabilities, or security concerns you encounter while using our services.
    • You must cooperate with WILD WEB HOSTING in investigating any issues or breaches related to your account or use of our services.
  • Respect for Other Users:

    • You must respect the rights and privacy of other users. This includes not engaging in harassment, threatening behavior, or other activities that could cause harm or distress to others.
    • You must not use our services to collect or harvest personal data from other users without their explicit consent.
  • Ethical Use:

    • You must use our services ethically and in a manner that does not compromise the integrity or reputation of WILD WEB HOSTING.
    • You must not use our services to engage in deceptive or misleading practices.
  • Legal Compliance:

    • You are responsible for complying with all applicable laws and regulations related to your use of our services, including data protection and privacy laws.
    • You must obtain all necessary licenses, permissions, and consents required for your use of our services.

Termination

We reserve the right to terminate or suspend your account and access to our services at any time, with or without cause, and with or without notice, effective immediately. Reasons for termination may include, but are not limited to, failure to pay, violation of these Terms, or engagement in prohibited activities.


Disclaimer of Warranties

Your use of our Site and Services is at your own risk. Our services are provided "as is" and "as available" without any warranties of any kind, either express or implied, including but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our services will be uninterrupted, error-free, or secure.


Limitation of Liability

To the fullest extent permitted by law, WILD WEB HOSTING shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages, including but not limited to, loss of profits, data, or other intangible losses, arising out of or in connection with your use of our services.


Indemnification

You agree to indemnify, defend, and hold harmless WILD WEB HOSTING and its affiliates, officers, agents, and employees from any claims, liabilities, damages, losses, and expenses, including reasonable attorney’s fees, arising out of or in any way connected with your use of our services, your violation of these Terms, or your violation of any rights of another.


Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by email or by posting a notice on our Site before the changes take effect. Your continued use of our services after the effective date of the revised Terms constitutes your acceptance of the changes.


Contact Information

If you have any questions about these Terms, please contact us at support@wildwebhosting.com or visit our contact page.


Discounts and Promotions

  • Discount Codes: From time to time, we may offer discount codes that can be applied at checkout. These codes may provide a percentage or fixed amount off the total price of specific services or products.
  • Terms of Use: Discount codes are valid only for the specified period and may be subject to specific terms and conditions, including usage limits, service restrictions, or minimum purchase requirements. Only one discount code may be applied per transaction unless otherwise stated. Discount codes cannot be combined with other promotions, offers, or discounts.
  • Modification and Cancellation: We reserve the right to issue discount codes at our discretion and may modify or cancel any discount code at any time without prior notice. If a discount code is found to be misused or abused, we reserve the right to cancel the discount, reverse any applied discounts, and take appropriate actions, including terminating the user’s account.
  • Refunds and Exchanges: If you cancel or modify a service purchased with a discount code, any refunds or adjustments will be made at the discounted price, not the full price of the service.

Privacy Policy

Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.


Force Majeure

We are not responsible for any failure or delay in performance due to circumstances beyond our control, including natural disasters, acts of terrorism, or other events outside of our reasonable control.


Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Oregon. Any disputes will be resolved in the courts located in Deschutes County, Oregon.


Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.


No Waiver

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.


Entire Agreement

These Terms, along with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and WILD WEB HOSTING and supersede all prior agreements or understandings.


Arbitration Agreement

  • Arbitration Process: Any disputes arising out of or related to these Terms will be resolved through binding arbitration. You agree to waive your right to a jury trial or to participate in a class action.
  • Governing Rules: The arbitration will be conducted by the American Arbitration Association (AAA) under its rules, and the decision of the arbitrator will be final and binding.

Data Retention and Deletion

We will retain your data for as long as your account is active or as needed to provide you with our services. Upon termination of your account, your data will be deleted in accordance with our data retention policies. We are not responsible for any data loss resulting from account termination or expiration.


Third-Party Services

Our services may include access to third-party products or services. We are not responsible for the terms, policies, or practices of these third parties. Your use of third-party services is at your own risk and is subject to the terms and conditions of those third parties.


End of Terms of Use

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